Transfer of Medical Records Policy

Medical Records Transfer to New GP Practice If you would like us to transfer your medical records to your new GP practice, please follow the steps outlined below: Complete the Request Form: You must complete and sign a Release of Information form at your new GP...

read more

Billing Policy

Appointment and Billing Information All appointments at our practice are time-based and are privately billed, unless you meet the criteria for bulk billing, as outlined below. The bulk billing criteria does not apply on the weekend and the public...

read more

COVID-19

If you have flu-like symptoms such as fever, sore throat, cough or difficulty breathing, have recently travelled to identified hotspots or overseas, or have been in contact with someone that has COVID-19 or experiences flu-like symptoms, please avoid walk-in...

read more

After-Hours arrangement

After- Hours Arrangement: We are committed to providing after-hours care to our registered patients, offering support during the sociable after-hours period, from 7:00 PM to 11:00 PM on weeknights. Our after-hours services may include: Telephone-based adviceHome...

read more

Non-Attendance Policy

In response to the increasing demand for appointments, missed or late cancellations reduce availability for other patients in need of care. To help us manage this, we kindly request that you notify us of any cancellations at least 2 hours in advance for GP...

read more